Fulfillment Supervisor - Home Shop Center


Job Title
Fulfillment Supervisor - Home Shop Center


Company Profile
Alfa Beta is one of the largest retail chains with a network of over 500 stores including AB Super Markets, ENA Cash & Carry, Franchise stores and over 14 500 employees.
Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis.

Position requirements

• Leads, manages, and trains a team of shift supervisors and coordinators to assist on the day-to-day supervision of the activities/mechanisms regarding the order fulfillment processes and the invoicing procedures
• Solves problems and takes decisions that positively affect the fulfillment team, customer service, and productivity of the department in relation to the budget targets
• Provides feedback to the upper management on the department’s performance
• Ensures safe and timely completion of the daily workload according to established guidelines
• Collaborates with peers and related staff across different departments on the implementations of necessary actions for the customer service as well as the efficient operations
• Participates in the budget preparation for the department, in cooperation with the Operations Manager, and conducts regular audits for the actual performance or proposes corrective action if necessary
• Coordinates food safety quality controls in accordance with the related SOP’s and procedures
• Recommends and implements improvements in efficiency and effectiveness of the processes in place and leads fulfillment special projects
• Responsible for the cash flow process.


Candidate profile

• Bachelors’ Degree preferred, ideally in Logistics, Supply chain, Business, or a related field. Master’s degree will be considered an asset.
• Prior managerial experience (4-6 years) in a related field. (warehouses, retail operations, home delivery operations).
• Excellent command of the Greek & English language both written & spoken.
• Proficient in the Microsoft suite applications (excel, outlook).
• Experience in the use of ERP and WMS systems.
• Ability to process numerical data.
• Business and strategic approach.
• Team management/coaching and leadership skills.
• Developed organizational skills with emphasis on the ability to manage multiple projects.
• Strong communication skills


The company offers a competitive remuneration package and excellent career prospects within an international retail environment.

Contact Details
On line quoting reference: (ref: HSCDS21)
Address: 81, Spaton Ave.
Zip code: 153 44
City: Gerakas – Attiki


All applications will be treated as confidential

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