Ella Resorts, a new collection of premium quality and excellent value resorts,
are seeking to hire for the season 2023:
Waiter/tress
Ella Resorts is a new collection of eco-chic hospitality properties offering exceptional quality and service excellence. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu.
Position Summary:
The waiter ensures that all guests are served according to Ella Resorts Service Standards in the Restaurant / Bar / Lounge areas. Displays highest standards of hospitality and welcome, demonstrated at all times within all food and beverage areas.Takes orders for, serves (when applicable, prepares) food and beverages for guests as per the Ella Resorts standards in a friendly, timely and efficient manner.
Responsibilities:
Strictly follows personal grooming & hygiene standards for self and others
Makes guests feel welcome in the outlet, directs and supervises service
Interacts and communicates with guests
Emphasizes on the sequence of service
Follows “Clean as you go policy” and always keeps work area clean
Handles guest complaints or comments in the absence of the Restaurant Manager
Promotes and maintains good relationships with the kitchen and other restaurant staff
Ensures proper hand over to the next shift and logs information’s in detail
Handles opening/closing checklist and makes sure that appropriate actions are taken to have checklists maintained
Prerequisites:
Three or more years’ working experience in a similar role at a 5-star hotel
Degree/Diploma in Tourism
Excellent knowledge of English language
A second language (French, German, Russian, or Italian) will be considered as a plus
Position Attributes:
Flexibility to respond to a range of different work situations
Passion for delivering exceptional levels of services
Negotiation and excellent communication skills
Pleasant personality, client oriented
Benefits:
Accommodation & daily meal
Competitive remuneration package & benefits
Bonus scheme, according to company’s and individual performance
Continuous training
Career prospects on a transparent working environment
Company team events
Collaborative working environment
ELLA Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
We work together on your career so, Join the Team!
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