Marketing & Communications Manager

 Ella Resorts are seeking to hire for their Headquarters in Athens:

Marketing & Communications Manager

Ella Resorts, a new collection of premium quality and excellent value resorts offers a variety of destinations to fulfil the ideal Hellenic holiday dream to all kinds of travellers. The first Ella resort is to be launched in the diverse and multi-cultural ‘Island of the Knights’, Rhodes. A stunning resort complex overlooking the sea, situated to one of the most distinguished seafronts of the island, Kallithea but still only 10 min away from the Old Town of Rhodes. An ideal destination for families and couples, as the resort is divided into Elissa, a lifestyle adult friendly resort and Helea, a vivid family friendly resort.

Position Summary:

The Marketing & Communications Manager is part of an important team that creates and executes property-level as well group-level communications to our customers & partners. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels, all with the goal of enhancing the image of the hospitality Group and each property separately.

Scope:

• Reports to Director of Marketing and Communication
• Plans in cooperation with HoD & implementation of Ella Resorts’ omnichannel marketing strategies, to increase brand awareness, develops & retains customer loyalty, enhances market position and increase occupancy & revenue
• Manages & optimizes of Ella Resorts’ own channels (websites, OTAs, App, Social Media) in cooperation with Commercial Team and Social Media Management team
• Manages & coordinates with external agencies and manages day-to-day agency relations to effectively execute marketing strategy (PR agencies, eCommerce, Affiliations, etc)
• Collaborates with resorts’ Operations & Management teams, on implementing corporate strategy, marketing & communication actions related among others, to the promotion of various resort services/outlets
• Supports Sales teams with content requirements for approved co-operative trade marketing initiatives & material
• Data & Market analysis to identify opportunities, new market trends, best practices, guest behaviors, competitive activities
• Contributes, implementates & reports of annual marketing plan & budgeting, in collaboration with head of department and in alignment with Ella’s management directives

Prerequisites:

• Three or more years working experience in a similar role at a luxury hospitality company or/and marketing agency
• Degree / Diploma in Marketing, or equivalent field
• Computer literacy
• Excellent knowledge of English language
• A second language (French, German, Russian, or Italian) will be considered as a plus

Position Attributes:

• Flexibility to respond to a range of different work situations
• Inspirational people management skills plus proven experience in coaching and mentoring a team
• Negotiation and excellent Communication skills
• Strong Financial management skills
• Ability to remain calm and courteous in demanding situation
• Pleasant personality

Benefits:

• Competitive remuneration package
• Company Bonus scheme, according to performance
• Continuous professional development
• Training opportunities
• Regular Company team events

ELLA Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

We work together on your career so, Join the Team!