Assistant Restaurant Manager

JOB INFO

Ella Resorts, a new collection of premium quality and excellent value resorts,

are seeking to hire for the season 2023:

 

Assistant Restaurant Manager

Ella Resorts is a new collection of eco-chic hospitality properties offering exceptional quality and service excellence. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu. 

Position Summary:

The Assistant Restaurant Manager will be primarily responsible for the supervision of the restaurant’s staff and guest service. He/she will train the team and oversee the enforcement of Ella Resorts standards throughout the restaurant.

He/she should maintain and develop the highest level of guest relations. Manages all guest requests, complaints and queries and ensure that all aspects are communicated to the respective departments (Sales, Kitchen, F&B manager, HODs etc.).

 

Scope:

  • Ensures and maintains Ella Resorts Service Standards
  • Checks safety, cleanliness, and tidiness of the Outlet area
  • Handles guest comments or other feedback, informs and discusses with the F&B Manager for improvement
  • Assists the Restaurant Manager as well as the F&B Manager for the training and development of the restaurant staff
  • Evaluates staff performance and maintains good attitude, discipline and grooming of staff
  • Handles staff and counsels them according to procedures and policies
  • Assists in administration duties
  • Care and maintenance of equipment
  • Performs any other duties as assigned by the Restaurant Manager and the F&B manager

 

Prerequisites: 

  • Three or more years working experience in a similar role in 5-star hotels or high-volume venues 
  • Degree / Diploma in Tourism
  • Very Good knowledge of English language 
  • A second language (French, German, Russian, or Italian) will be considered as a plus 

 

 Position Attributes:  

  • Flexibility to respond to a range of different work situations 
  • Passion for delivering exceptional levels of guest service 
  • Negotiation and excellent Communication skills 
  • Pleasant personality, customer oriented

 

Benefits: 

  • Accommodation & daily meal
  • Competitive remuneration package & benefits
  • Company Bonus scheme, according to performance
  • Continuous training 
  • Career prospects on a transparent working environment
  • Company team events
  • Collaborative working environment

 

 

ELLA Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

 We work together on your career so, Join the Team!