Food & Beverage Manager

JOB INFO

Ella resorts, a new collection of premium quality and excellent value resorts,

are seeking to hire for the season 2023:

 

Food & Beverage Manager

Ella Resorts is a new collection of eco-chic hospitality properties offering exceptional quality and service excellence. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu. 

Position Summary:

The F&B Manager is responsible for all the food and beverage operations, which includes all banqueting, restaurant, beverage and room service operations. She/he oversees guest and employee satisfaction, maintaining Ella Resorts Standards and meeting financial goals. Also, she/he demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.

 

Scope:

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments
  • Maintains a positive cost management index for kitchen and restaurant operations
  • Utilizes budgets to understand financial objectives
  • Manages the Food and Beverage departments
  • Supervises and manages all F&B employees
  • Provides proactive coaching and counseling to team members
  • Monitors and maintains the productivity level of employees
  • Develops specific goals and plans to prioritize, organize, and accomplish work
  • Responds quickly and proactively to guest’s concerns
  • Provides services that are above and beyond for guest satisfaction and retention
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the guests daily
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
  • Conducts performance reviews in a timely manner

 

Prerequisites: 

  • Three or more years working experience in a similar role in the 5-star hotels
  • Degree / Diploma in Tourism or WSET 
  • Excellent knowledge of English language 
  • A second language (French, German, Russian, or Italian) will be considered as a plus 

 

Position Attributes: 

  • Flexibility to respond to a range of different work situations 
  • Passion for delivering exceptional levels of guest service 
  • Negotiation and excellent Communication skills 
  • Pleasant personality, customer oriented 

 

Benefits:

  • Accommodation & meals
  • Competitive remuneration package & benefits
  • Company Bonus scheme, according to performance
  • Continuous training
  • Career prospects on a transparent working environment
  • Company team events
  • Collaborative working environment

 

ELLA Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

We work together on your career so, Join the Team!