Ella Resorts, a new collection of premium quality and excellent value resorts,
are seeking to hire for the season 2023:
Groom
Ella Resorts is a new collection of eco-chic hospitality properties offering exceptional quality and service excellence. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu.
Position Summary:
Duties include answering guest questions about their facility, helping guests with their luggage to and from their vehicle and coordinating with other staff to ensure guest safety.
Scope:
Assists guests by offering answers to questions
Handles and carries luggage for arriving and departing guests
Assists front desk staff
Assists the guest service department to set up any upcoming events and update any signs
Assists other employees in similar tasks
Ensures that guests staying at the hotel leave safely during an evacuation
Prerequisites:
Two or more years working experience in a similar role in 5-star hotels
Degree / Diploma in Hospitality/Tourism will be considered as a plus
Excellent knowledge of English language
A second language (French, German, Russian or Italian) will be considered as a plus
Position attributes:
Flexibility to respond to a range of different work situations
Passion for delivering exceptional levels of guest service
Negotiation and excellent Communication skills
Pleasant personality, client oriented
Benefits:
Accommodation & daily meal
Competitive remuneration package & benefits
Company Bonus scheme, according to performance
Continuous training
Career prospects on a transparent working environment
Company team events
Collaborative working environment
ELLA Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
We work together on your career so, Join the Team!
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