Housekeeping Manager

 Ella Resorts, a new collection of premium quality and excellent value resorts,

are seeking to hire for the season 2023:

Housekeeping Manager 

Ella Resorts is a new collection of eco-chic hospitality properties offering exceptional quality and service excellence. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu. 

Position Summary:

The Housekeeping Manager ensures that all long-term goals for the housekeeping department are met. Manages and directs all activities relating to housekeeping and laundry to maximize revenue, profitability and quality goals of the housekeeping department. This will be done by developing and executing strategies, controlling costs and by providing quality service and products to our guests.

Scope:

• Reports to the General Manger
• Assigns duties to members of staff
• Inspects the territory within the resort to ensure it meets the best practice throughout the organization
• Develops standards for prospective members of his department and rating the work
• Listen to customers’ complaints and ensure that the complaints are addressed efficiently and effectively
• Responsible for ensuring dirty laundries are timely and appropriately cleaned
• Orders supplies for the housekeeping department
• Ensures efficient use of departmental resources
• Directs all housekeeping activities
• Organizes on-the job training and evaluate its effectiveness
• Maintains good relationship with customers and/or clients and suppliers of housekeeping items
• Maintains good relationship with managers of other units in the organization

Prerequisites:

• Three or more years’ working experience in a similar role at a 5-star hotel
• Degree/Diploma in Tourism
• Excellent knowledge of English language
• A second language (French, German, Russian, or Italian) will be considered as a plus

Position Attributes:

• Flexibility to respond to a range of different work situations
• Passion for delivering exceptional levels of services
• Negotiation and excellent communication skills
• Pleasant personality, client oriented

Benefits: 

• Accommodation & daily meal
• Competitive remuneration package & benefits
• Company Bonus scheme, according to performance
• Continuous training 
• Career prospects on a transparent working environment
• Company team events
• Collaborative working environment

ELLA Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

 We work together on your career so, Join the Team!